Results of search for 'ccl=su:"Service industries,"'

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	21.	Complete guide to accounting and financial methods and controls for service businesses / Richard Glickman by Glickman, Richard, 1927- Publication details: Englewood Cliffs, N.J.: Prentice-Hall, 1979 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (3)Call number: HF5681.B2G53, ... Place hold
	22.	Consumers and services / Mark Gabbott and Gillian Hogg by Gabbott, Mark Hogg, Gillian Publication details: Chichester : John Wiley & Sons, 1998 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.G327. Place hold
	23.	Creativity in service marketing : what's new, waht works, what's developing / edited by M. Venkatesan, Diane M.Schmalensee, Claudia Marshall by Venkatesan, M, 1936- Schmalensee, Diane M Marshall, Claudia AMA's Services Marketing Conference (1985 : San Francisco) American Marketing Association Series: Proceedings series/American Marketing Assocition Publication details: Chicago : American Marketing Association, 1986 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD9980.5.C74. Place hold
	24.	Daya saing pekerja sektor perkhidmatan Malaysia / Rahmah Ismail ... [et al.]. by Rahmah Ismail [author.] Copyright date: Kuala Lumpur : Dewan Bahasa dan Pustaka, [2013], ©2013 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (5)Call number: HD9987.M4R336, ... Place hold
	25.	Daya saing usahawan dan syarikat Melayu dalam sektor pembuatan dan perkhidmatan / Rahmah Ismail ... [et al.] by Rahmah Ismail Publication details: Kuala lumpur : Dewan Bahasa dan Pustaka, 2006 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HB615.D398 kat, ... Not available: PERPUSTAKAAN TUN SERI LANANG: Checked out (1). Place hold
	26.	Delivering quality service : balancing customer perceptions and expectations / Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry. by Zeithaml, Valarie A Parasuraman, A Berry, Leonard L, 1942- Publication details: New York : Free Press, 1990 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.Z45. Place hold
	27.	Design and management of service process / Rohit Ramaswamy by Ramaswamy, Rohit Series: Engineering process improvement series Publication details: Reading, Mass. : Addison-Wesley, 1996 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.R35. Place hold
	28.	Design for six sigma for service / Kai Yang by Yang, Kai Series: Six sigma operational methods series Publication details: New York : McGraw-Hill, 2005 Online resources: Contributor biographical information Publisher description Table of contents only Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD9980.5.Y364. Place hold
	29.	Developing new services / edited by William R. George, Claudia E. Marshall by George, William R Marshall, Claudia Publication details: Chicago, Ill. : American Marketing, 1984 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD9980.5.D48. Place hold
	30.	No cover image available Directory of the world's largest service companies / United Nations Centre on Transnational Corporations by United Nations Centre on Transnational Corporations Moody's Investors Service Publication details: New York : Moody's Investors Service and United Nations Centre on Transnational Corporations, 1990 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: UNCTC 22 D569 Dis 1990. Place hold
	31.	Emerging perspectives on services marketing edited by Leonard L. Berry, G. Lynn Shostack, Gregory D. Upah by Berry, Leonard L Shostack, G. Lynn Upah, Gregory D Publication details: Chicago American Marketing Association 1983 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD9980.5.E45. Place hold
	32.	Empirical measurement and analysis of productivity and technological change : applications in high-technology and service industries / J.R. Norsworthy, S.L. Jang by Norsworthy, J. R Jang, S. L. (Show Ling) Series: Contributions to economic analysis ; 211 Publication details: Amsterdam : North-Holland Publishing Company, 1993 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD56.25.N69. Place hold
	33.	Essentials of services marketing / Jochen Wirtz, Patricia Chew, Christopher Lovelock. by Wirtz, Jochen Lovelock, Christopher H Chew, Patricia Edition: 2nd ed. Publication details: Singapore : Pearson Education South Asia, 2012 Other title: Services marketing. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD9980.5.L635 2012 tm. Place hold
	34.	Exporting services : a developing country perspective / Arti Grover Goswami, Aaditya Mattoo, and Sebasti S{u2865}z, editors. by Goswami, Arti Grover, 1978- Mattoo, Aaditya Saez, Sebastian Series: Trade and development series Publication details: Washington, D.C. : World Bank, c2012 Other title: Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD9989.D44E973. Place hold
	35.	No cover image available Faktor dalaman kejayaan kritikal perkhidmatan lean dan pencapaian operasi : kesan penyederhanaan faktor luaran / Roshayati binti Abdul Hamid. by Roshayati Abdul Hamid [author.] Producer: 2013 Dissertation note: Tesis (P.hD.) - Universiti Kebangsaan Malaysia, 2013. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD9980.5.R677 2013 tesis. Place hold
	36.	Field and Service Robotics [electronic resource] : Results of the 5th International Conference / edited by Peter Corke, Salah Sukkariah. by Corke, Peter Sukkariah, Salah SpringerLink (Online service) Series: Springer Tracts in Advanced Robotics ; 25 Publication details: Berlin, Heidelberg : Springer-Verlag Berlin Heidelberg, 2006 In: Springer e-books Online resources: Click here to access online Availability: No items available.
	37.	Financial and consultancy services : issues in international trade / edited by V. L. Rao and Jan ter Wengel. by Wengel, Jan ter Rao, V. L Series: Indo-Dutch studies on development alternatives Publication details: New Delhi : Sage Publications, 2000 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF1379.F558. Place hold
	38.	The future of services management / [edited by] Colin Armistead by Armistead, Colin Publication details: London : Kogan Page, 1994 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HD9980.5.F87, ... Place hold
	39.	GATS : the case for open services markets by Organisation for Economic Co-operation and Development Publication details: Paris : OECD, 2002 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: OECD 3 O633. Place hold
	40.	GATS and the regulation of international trade in services / edited by Marion Panizzon, Nicole Pohl, Pierre Sauve by Panizzon, Marion Pohl, Nicole, 1974- Sauve, Pierre, 1959- Publication details: Cambridge, UK ; New York : Cambridge University Press, 2008 Availability: Items available for loan: PERPUSTAKAAN UNDANG-UNDANG (1)Call number: C13.8.G383 2. Place hold

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