Your search returned 28 results.

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	21.	Planning our future libraries : blueprints for 2025 / Kim Leeder & Eric Frierson, editors. by Leeder, Kim [editor of compilation.] Frierson, Eric [editor of compilation.] Publisher: Chicago : American Library Association, An Imprint of the American Library Association, 2014 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z678.P533. Place hold
	22.	No cover image available Kolokium Meningkatkan Perkhidmatan Perpustakaan, 3-4 Julai 1997, Hotel Equatorial Bangi / anjuran Perpustakaan Universiti Kebangsaan Malaysia. by Kolokium Meningkatkan Perkhidmatan Perpustakaan UKM (1997 : Bangi) Universiti Kebangsaan Malaysia. Perpustakaan Publisher: Bangi, Selangor : Perpustakaan UKM, 1997 Availability: Items available for loan: PERPUSTAKAAN ALAM DAN TAMADUN MELAYU (1)Call number: Z711.K639 1997 8sem. PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z711.K639 1997 sem. Place hold
	23.	Information and documentation - library performance indicators = Information et documentation - Indicateurs de perfomance des bibliotheques. by International Organization for Standardization (ISO) [issuing body.] British Standards Institution [issuing body.] Series: British Standard ; BS ISO 11620:2014 Edition: Third edition. Publisher: London : BSI Standards Limited ; Geneva : International Organization for Standardization, 2014Copyright date: Copyright 2014. Other title: Information et documentation - Indicateurs de perfomance des bibliotheques. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: BSI 17 BS ISO 11620:2014. Place hold
	24.	Assessing service quality : satisfying the expectations of library customers / Peter Hernon, Ellen Altman, Robert E. Dugan. by Hernon, Peter [author.] Altman, Ellen [author.] Dugan, Robert E, 1952- [author.] Edition: Third edition. Publisher: London, England : Facet Publishing, [2015]Copyright date: ©2015 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z711.H447 2015. Place hold
	25.	Lean library management : eleven strategies for reducing costs and improving customer services / John J. Huber. by Huber, John J, 1958- [author.] Publisher: New York : Neal-Schuman Publishers, 2011Copyright date: ©2011 Other title: Lean library management. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z678.H834. Place hold
	26.	Managing qualities services in library and information sciences / Utpal Sharma. by Sharma, Utpal [author.] Copyright date: New Delhi : Random Publications, [2015], ©2015 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: Z675.U5.S531m 2015 9HUKM. Place hold
	27.	Leading libraries : how to create a service culture / Wyoma vanDuinkerken and Wendi Arant Kasper. by VanDuinkerken, Wyoma [author.] Kaspar, Wendi Arant [author.] Publisher: Chicago : ALA Editions, an imprint of the American Library Association, 2015 Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: Z711.V363 3. Place hold
	28.	New routes to library success : 100+ ideas from outside the stacks / Elisabeth Daucett. by Daucett, Elisabeth [author.] Publisher: United States : ala editions , [2015]Copyright date: ©2015 Availability: Items available for loan: PERPUSTAKAAN PRAKLINIKAL (1)Call number: Z678.D728n 2015 9HUKMPRA. Place hold

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