Results of search for 'ccl=su:"Loyalty."'

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	21.	The eternal e-customer : how emotionally intelligent interfaces can create long-lasting customer relationships / Bryan P. Bergeron by Bergeron, Bryan P Publication details: New York : McGraw-Hill, 2001 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.525.B47. Place hold
	22.	The Federal loyalty-security program / Eleanor Bontecou by Bontecou, Eleanor Publication details: Westport, Conn. : Greenwood Press, 1974 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: JK734.B6 1974[00008018261]. Place hold
	23.	Higher profits through customer lock-in : a roadmap / Joachim Buschken by Buschken, Joachim, 1964- Publication details: Mason, Ohio : Thomson, 2004 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.B874. Place hold
	24.	No cover image available Hubungan di antara kualiti kehidupan kerja dan kesetiaan kepada organisasi di kalangan kakitangan sokongan Universiti Kebangsaan Malaysia oleh Othman Ahmad by Othman Ahmad, 1957- Publication details: Serdang Universiti Putra Malaysia 1997 Dissertation note: Tesis (Sarjana Sains) - Universiti Putra Malaysia, 1997 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD6957.M3O93 1997 kat4. Place hold
	25.	Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system / Michael D. Johnson, Anders Gustafsson by Johnson, Michael D Gustafsson, Anders Publication details: San Francisco : Jossey-Bass, 2000 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HF5415.335.J64 2000 9HUKM. Place hold
	26.	No cover image available The influence of perceived value on behavioral intention in context of medical tourism : moderating effect of experience quality / Alireza Habibi. by Habibi, Alireza [author.] Producer: 2016 Dissertation note: Thesis (Ph.D.)-Universiti Kebangsaan Malaysia, 2016 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.H333 2016 tesis. Place hold
	27.	No cover image available Internal branding as a predictor of employee brand commitment : role of perceived organizational support and employee engagement / Haider Ali Malik. by Malik, Haider Ali [author.] Producer: 2014 Dissertation note: Thesis (P.hD.) - Universiti Kebangsaan Malaysia, 2014. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD58.7.M337 2014 tesis. Place hold
	28.	No cover image available Kualiti perkhidmatan perbankan Islam di Malaysia dan pengaruhnya kepada kepuasan dan kesetiaan pelanggan menggunakan Persamaan Pemodelan Struktur / Muslim Amin by Muslim Amin Publication details: 2009 Dissertation note: Tesis (Ph.D) - Universiti Kebangsaan Malaysia, 2009 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: QA278.3.M848 2009 tesis. Place hold
	29.	No cover image available The linkages among service quality attributes, customer value, customer satisfaction, and customer loyalty in Indonesian retail banking settings / by Sulistyawati Toelle by Toelle, Sulistyawati Publication details: Florida : Nova Southeastern University, 2006 Dissertation note: Thesis (Ph.D.) - Nova Southeastern University, 2006 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.335.T643 2006 tesis. Place hold
	30.	The loyalty advantage : essential steps to energize your company, your customers, your brand / Dianne M. Durkin. by Durkin, Dianne M, 1947- Publication details: New York : AMACOM, American Management Association, 2005 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5549.5.M63D877. Place hold
	31.	The loyalty link : how loyal employees create loyal customers / Dennis G. McCarthy. by McCarthy, Dennis G Publication details: New York : John Wiley & Sons, 1997 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.M3926. Place hold
	32.	Managing for commitment : developing loyalty in a changing workplace / Carol Kinsey Goman by Goman, Carol Kinsey Publication details: Inc., Los Altos, CA. : Crisp Publications, 1991 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD58.7.G65. Place hold
	33.	Managing the customer experience : turning customers into advocates / Shaun Smith and Joe Wheeler by Smith, Shaun Wheeler, Joe Publication details: London : Financial Times Prentice Hall, 2002 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HF5415.5.S659m 2002 9HUKM. Place hold
	34.	Mengurus latihan dan kerjaya : ke arah meningkatkan kesetiaan pekerja / Zafir Mohd Makhbul, Fazilah Mohamad Hasun by Zafir Mohd. Makhbul Fazilah Mohamad Hasun Publication details: Petaling Jaya : Leeds Publications, 2003 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5549.5.C35Z33. Place hold
	35.	Mobile support in customer loyalty management [electronic resource] : an architectural framework / by Christian Zeidler. by Zeidler, Christian SpringerLink (Online service) Publication details: Wiesbaden : Gabler Verlag / GWV Fachverlage GmbH, Wiesbaden, 2009 In: Springer eBooks Online resources: Click here to access online Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: ebook. Place hold
	36.	No cover image available The organization man / William Hollingsworth Whyte by Whyte, William Hollingsworth [author.] Publication details: Harmondsworth : Penguin, 1957 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: BF697.W45 1963, ... Place hold
	37.	The principle of loyalty in EU law / Marcus Klamert. by Klamert, Marcus [author.] Series: Oxford studies in European lawPublisher: Oxford : Oxford University Press, 2014 Online resources: Oxford scholarship online Availability: No items available.
	38.	No cover image available Relationship marketing tools (RMTs) and their relationship with customer satisfaction and retention / by Che Aniza Binti Che Wel by Che Aniza Che Wel Publication details: 2009 Dissertation note: Thesis (Ph.D.) - Universiti Putra Malaysia, 2009 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.C48 2009 tesis. Place hold
	39.	Researching customer satisfaction & loyalty : how to find out what people really think / Paul Szwarc by Szwarc, Paul Series: Market research in practice series Publication details: London : Kogan Page, 2005 Other title: Researching customer satisfaction and loyalty Online resources: Table of contents Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.335.S988. Place hold
	40.	Scoring points : how Tesco is winning customer loyalty / Clive Humby and Terry Hunt, with Tim Phillips by Humby, Clive Hunt, Terry, 1955- Phillips, Tim, 1967- Publication details: Sterling, VA : Kogan Page, 2004 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.525.H85. Place hold

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