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21.
Reaching out : interpersonal effectiveness and self-actualization / David W. Johnson. by
Edition: 7th ed.
Publication details: Boston : Allyn and Bacon, 2000
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HM132.J64 2000, ...

22.
Conflict management : a communication skill approach / Deborah Borisoff, David A. Victor. by
Edition: 2nd ed.
Publication details: Boston : Allyn and Bacon , 1998
Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: HM136.B597 1997 9.

23.
Reaching out : interpersonal effectiveness and self - actualization / David W. Johnson by
Edition: 7th ed.
Publication details: Boston : Allyn and Bacon, 2000
Availability: No items available.

24.
Berunding : panduan menyelesaikan konflik peribadi dengan cara yang memuaskan semua pihak / Abdullah Hassan & Ainon Mohd. by Series: Siri bimbingan keluarga
Publication details: Bentong, Pahang: PTS Publications & Distributors, 2002
Availability: Items available for loan: PERPUSTAKAAN ALAM DAN TAMADUN MELAYU (1)Call number: BF637.N4A22 8. PERPUSTAKAAN TUN SERI LANANG (3)Call number: BF637.N4A22, ...

25.
Fast thinking : difficult people / by Ros Jay by
Publication details: Harlow : Pearson Education Limited, 2001
Availability: Not available: PERPUSTAKAAN TUN SERI LANANG: Checked out (1).

26.
Conflict in the family [videorecording] / produced by Vic Lockwood by Series: Conflict in the family [videorecording] ; part 1-4Language: English
Publication details: Milton Keynes : The Open University, 1980
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (4)Call number: video HQ767.15.C66, ...

27.
Buku panduan untuk revolusi positif / Edwad De Bono ; diterjemah oleh Sherina by Language: Malay Original language: English
Publication details: Kuala Lumpur : Golden Books Centre, 1996
Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: BF637.S4D42154 1996. PERPUSTAKAAN TUN SERI LANANG (2)Call number: BF637.S4D42154, ...

28.
Conflict [videorecording] : managing under pressure / directed by David Poll by Language: English
Publication details: Watertown : American Management Association, 1986
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: LB1027.5 .C66 video.

29.
Handling difficult people [videorecording] by Series: The people skills series [videorecording]
Publication details: Victoria : Ash Quarry Productions, 1993
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: video BF637.I48H36.

30.
Conflict resolution in early childhood : helping children understand and resolve conflicts / Edyth J. Wheeler. by
Publication details: Upper Saddle River, N. J. : Pearson Merrill/Prentice Hall, 2004
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: LB3011.5.W494.

31.
Menangani orang yang bermasalah [soundrecording] / penerbit Roslan Mustafa by
Publication details: Kuala Lumpur: Telaga Biru Sdn.Bhd., 2002
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: cd-audio HM132.M63.

32.
Menangani orang yang bermasalah [soundrecording] / penerbit Roslan Mustafa by
Publication details: Kuala Lumpur: Telaga Biru Sdn. Bhd., 2002
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HM132.M63 kaset.

33.
Pro-social and anti-social behaviour / David Clarke by Series: Routledge modular psychology
Publication details: Hove, East Sussex : Routledge, 2003
Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: HM1106.C49 2003.

34.
Taking charge of anger : how to resolve conflict, sustain relationships, and express yourself without losing control / W. Robert Nay. by
Publication details: New York : Guilford Press, 2004
Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: BF575.A5.N39 2004.

35.
Dealing with difficult people by Series: The results-driven manager series
Publication details: Boston : Harvard Business School Press, 2005
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5549.5.D42D424.

36.
Doing research : methods of inquiry for conflict analysis / Daniel Druckman by
Publication details: Thousand Oaks, Calif. : SAGE Publications, 2005
Online resources:
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HM1126.D785.

37.
Pengurusan konflik / Mohd. Foad Sakdan by
Publication details: Kuala Lumpur : Dewan Bahasa dan Pustaka, 2005
Availability: Items available for loan: PERPUSTAKAAN ALAM DAN TAMADUN MELAYU (1)Call number: HD42.M834 8. PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HD42.M834p 2005 9HUKM. PERPUSTAKAAN TUN SERI LANANG (3)Call number: HD42.M834, ... Not available: PERPUSTAKAAN TUN SERI LANANG: Lost (1).

38.
Krisis & konflik institusi keluarga / Abd. Rahim Abd. Rashid, Sufean Hussin, Che Hashim Hassan by Series: Siri Pembangunan Keluarga Utusan
Publication details: Kuala Lumpur : Utusan Publications & Distributors, 2006
Other title:
  • Krisis dan konflik institusi keluarga
Availability: Items available for loan: PERPUSTAKAAN ALAM DAN TAMADUN MELAYU (1)Call number: BF637.I84A23 8. PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HQ674.6.A135k 2006 9HUKM. PERPUSTAKAAN TUN SERI LANANG (1)Call number: HQ674.6.A228 kat.

39.
Dealing with difficult people : how to deal with nasty customers, demanding bosses, and annoying co-workers / Roberta Cava by
Edition: Rev. ed.
Publication details: Buffalo, N.Y. : Firefly Books, 2004
Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: BF637.C45C376d 2004 9HUKM.

40.
Becoming a conflict competent leader : how you and your organization can manage conflict effectively / By Craig E. Runde and Tim A. Flanagan by
Publication details: San Francisco, CA : Jossey-Bass, 2007
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD57.7.R865.

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