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21.
151 quick ideas to get new customers / by Jerry R. Wilson. by
Publication details: Franklin Lakes, NJ : Career Press, 2005
Other title:
  • One hundred fifty-one quick ideas to get new customers
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.55.W55 2005.

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22.
Wired and dangerous : how your customers have changed and what to do about it / Chip R. Bell, John R. Patterson by
Publication details: San Francisco : Berrett-Koehler Publishers, 2011
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.B459.

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23.
The commitment engine : making work worth it / John Jantsch. by Publisher: New York : Portfolio/Penguin, 2012Copyright date: ©2012
Other title:
  • The commitment engine.
Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: HF5415.525.J343 3.

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24.
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Assessing the influence of loyalty program attributes and store attributes on cardholder-store relationship / Suhaily binti Mohd Ramly. by Producer: 2015
Dissertation note: Thesis (PhD.) - Universiti Kebangsaan Malaysia, 2015.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.525.S834 2015 tesis.

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25.
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Antecedents of online customer loyalty intention : mediation effect of satisfaction, trust and attitude toward loyalty / Mirbehzad Feizbakhsh. by Producer: 2015
Dissertation note: Thesis (PhD.) - Universiti Kebangsaan Malaysia, 2015.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5 .F455 2015 tesis.

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26.
The dilema & key to loyalty program succes / Nor Asiah Omar, Suhaily Mohd Ramly, Muhamad Azrin Nazri by Publisher: Bangi, Selangor : Penerbit Universiti Kebangsaan Malaysia, 2018Copyright date: ©2018
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.525.N637, ...

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27.
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Customer value co-creation behaviour and service loyalty in Malaysia spa and wellness industry/ Narizan Abdullah. by ©2018
Dissertation note: Tesis (Ph.D) - Universiti Kebangsaan Malaysia, 2018.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.525.N347 2021 tesis.

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28.
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Service loyalty and switching behaviour in mobile phone service usage / Farzana Quqquab binte Habib. by Producer: 2012
Dissertation note: Thesis (Ph.D.)- Universiti Kebangsaan Malaysia, 2012.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.5.F345 2012 tesis, ...

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