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21.
Positively outrageous service : how to delight and astound your customers and win them for life / T. Scott Gross by
Edition: 2nd ed.
Publication details: Chicago : Dearborn Trade Pub., 2004
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.G756 2004.

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22.
Brandscendence : three essential elements of enduring brands / Kevin A. Clark by
Publication details: Chicago, IL : Dearborn Trade Pub., 2004
Online resources:
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD69.B7C53.

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23.
What no one ever tells you about marketing your own business / Jan Norman by
Publication details: Chicago : Dearborn Trade Pub., 2004
Online resources:
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.N67.

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24.
The great tween buying machine : capturing your share of the multi-billion-dollar tween market / David L. Siegel, Timothy J. Coffey, and Gregory Livingston by
Publication details: Chicago : Dearborn Trade Publishing, 2004
Other title:
  • Capturing your share of the multi-billion-dollar tween market
Online resources:
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.32.S55.

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25.
Leadership chronicles of a corporate sage : five keys to becoming a more effective leader / Susan J. Bethanis by
Publication details: Chicago : Dearborn Trade Pub., 2004
Online resources:
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD57.7.B48.

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26.
Lessons from the hive : the buzz on surviving and thriving in an ever-changing workplace / Charles Decker by
Publication details: Chicago : Dearborn Trade Pub., 2004
Online resources:
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD58.8.D428.

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27.
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Marketing to the campus crowd : everything you need to know to capture the $200 billion college market / by David A. Morrison by
Publication details: Chicago, Ill. : Dearborn Trade Pub., 2004
Online resources:
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: LB2342.82.M67.

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28.
Beyond the brand : why engaging the right customers is essential to winning in business / John Winsor by
Publication details: Chicago : Dearborn Trade Pub., 2004
Online resources:
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.15.W565.

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29.
The outsourcing revolution : why it makes sense and how to do it right / Michael F. Corbett by
Publication details: Chicago : Dearborn Trade Pub., 2004
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD2365.C67.

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30.
Getting to "closed" / Stephan Schiffman by
Publication details: Chicago : Dearborn Trade, 2002
Other title:
  • Proven program to accelerate the sales cycle and increase commissions
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5438.25.S3342.

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31.
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Strategic partnerships : an entrepreneur's guide to joint ventures and alliances / Robert L. Wallace by
Publication details: Chicago, IL : Dearborn Trade Publishing, 2004
Other title:
  • Entrepreneur's guide to joint ventures and alliances
Online resources:
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.47.W338.

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32.
Radical change radical results : 7 actions to become the force for change in your organization / Kate Ludeman, Eddie Erlandson by
Publication details: Chicago : Dearborn Trade Publishing, 2003
Other title:
  • Seven actions to become the force for change in your organization
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD58.8.L835.

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33.
Let's talk money : Jim Barry's life strategies to attain & grow your wealth / James A. Barry, Jr. by
Publication details: Chicago : Dearborn Trade Pub., 2003
Online resources:
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HG179.B338.

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34.
What no one ever tells you about starting your own business : real-life start-up advice from 101 successful entrepreneurs / Jan Norman by
Edition: 2nd ed.
Publication details: Chicago : Dearborn Trade Pub., 2004
Online resources:
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.5.N68 2004.

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35.
No cover image available
How to succeed as a lifestyle entrepreneur : running a business without letting it run your life / Gary Schine by
Publication details: Chicago, IL. : Dearborn Trade, 2003
Online resources:
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.5.S35.

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