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	21.	No cover image available Puteri Specialist Hospital : human resource management by Perbadanan Produktiviti Negara Publication details: Petaling Jaya : National Productivity Corporation, 2006 In: Malaysia TQM casebook [article] (bil.7) 2006, p.25-26 Availability: No items available.
	22.	No cover image available Puteri Specialist Hospital : customer focus [article] / National Productivity Corporation by Perbadanan Produktiviti Negara Publication details: Petaling Jaya : National Productivity Corporation, 2006 In: Malaysia TQM casebook [article] (bil.7) 2006, p.27 Availability: No items available.
	23.	No cover image available Puteri Specialist Hospital : quality assurance of external suppliers [article] / National Productivity Corporation by Perbadanan Produktiviti Negara Publication details: Petaling Jaya : National Productivity Corporation, 2006 In: Malaysia TQM casebook [article] (bil.7) 2006, p.28 Availability: No items available.
	24.	No cover image available Puteri Specialist Hospital : process management [article] / National Productivity Corporation by Perbadanan Produktiviti Negara Publication details: Petaling Jaya : National Productivity Corporation, 2006 In: Malaysia TQM casebook [article] (bil.7) 2006, p.29-32 Availability: No items available.
	25.	No cover image available Puteri Specialist Hospital : quality and operational/business results [article] / National Productivity Corporation by Perbadanan Produktiviti Negara Publication details: Petaling Jaya : National Productivity Corporation, 2006 In: Malaysia TQM casebook [article] (bil.7) 2006, p.33 Availability: No items available.
	26.	No cover image available Puteri Specialist Hospital : comunity service / [article] / National Productivity Corporation by Perbadanan Produktiviti Negara Publication details: Petaling Jaya : National Productivity Corporation, 2006 In: Malaysia TQM casebook [article] (bil.7) 2006, p.34 Availability: No items available.
	27.	No cover image available Semasa Sentral Sdn Bhd : company background [article] / National Productivity Corporation by Perbadanan Produktiviti Negara Publication details: Petaling Jaya : National Productivity Corporation, 2006 In: Malaysia TQM casebook [article] (bil.7) 2006, p.65 Availability: No items available.
	28.	No cover image available Semasa Sentral Sdn Bhd : top management leadership and management of quality [article] / National Productivity Corporation by Perbadanan Produktiviti Negara Publication details: Petaling Jaya : National Productivity Corporation, 2006 In: Malaysia TQM casebook [article] (bil.7) 2006, p.66-67 Availability: No items available.
	29.	No cover image available Semasa Sentral Sdn Bhd : use of quality data and information [article] / National Productivity Corporation by Perbadanan Produktiviti Negara Publication details: Petaling Jaya : National Productivity Corporation, 2006 In: Malaysia TQM casebook [article] (bil.7) 2006, p.68-69 Availability: No items available.
	30.	No cover image available Semasa Sentral Sdn Bhd : human resource management [article] / National Productivity Corporation by Perbadanan Produktiviti Negara Publication details: Petaling Jaya : National Productivity Corporation, 2006 In: Malaysia TQM casebook [article] (bil.7) 2006, p.70-72 Availability: No items available.
	31.	No cover image available Semasa Sentral Sdn Bhd : customer focus [article] / National Productivity Corporation by Perbadanan Produktiviti Negara Publication details: Petaling Jaya : National Productivity Corporation, 2006 In: Malaysia TQM casebook [article] (bil.7) 2006, p.73 Availability: No items available.
	32.	No cover image available Semasa Sentral Sdn Bhd : quality assurance of external suppliers [article] / National Productivity Corporation by Perbadanan Produktiviti Negara Publication details: Petaling Jaya : National Productivity Corporation, 2006 In: Malaysia TQM casebook [article] (bil.7) 2006, p.74 Availability: No items available.
	33.	No cover image available Semasa Sentral Sdn Bhd : process management [article] / National Productivity Corporation by Perbadanan Produktiviti Negara Publication details: Petaling Jaya : National Productivity Corporation, 2006 In: Malaysia TQM casebook [article] bil.7) 2006, p.75-76 Availability: No items available.
	34.	No cover image available Semasa Sentral Sdn Bhd : quality and operational/business results [article] / National Productivity Corporation by Perbadanan Produktiviti Negara Publication details: Petaling Jaya : National Productivity Corporation, 2006 In: Malaysia TQM casebook [article] (bil.7) 2006, p.77-78 Availability: No items available.
	35.	No cover image available SKF Bearing Industries (M) Sdn Bhd : company background [article] / National Productivity Corporation by Perbadanan Produktiviti Negara Publication details: Petling Jaya : National Productivity Corporation, 2006 In: Malaysia TQM casebook [article] (bil.7) 2006, p.37 Availability: No items available.
	36.	No cover image available SKF Bearing Industries (M) Sdn Bhd : top management leadership and management of quality [article] / National Productivity Corporation by Perbadanan Produktiviti Negara Publication details: Petaling Jaya : National Productivity Corporation, 2006 In: Malaysia TQM casebook [article] (bil.7) 2006, p.38-39 Availability: No items available.
	37.	No cover image available SKF Bearing Industries (M) Sdn Bhd : use of quality data and information [article] / National Productivity Corporation by Perbadanan Produktiviti Negara Publication details: Petaling Jaya : National Productivity Corporation, 2006 In: Malaysia TQM casebook [article] (bil.7) 2006, p.40 Availability: No items available.
	38.	No cover image available SKF Bearing Industries (M) Sdn Bhd : human resource management [article] / National Productivity Corporation by Perbadanan Produktiviti Negara Publication details: Petaling Jaya : National Productivity Corporation, 2006 In: Malaysia TQM casebook [article] (bil.7) 2006, p.41-43 Availability: No items available.
	39.	No cover image available SKF Bearing Industries (M) Sdn Bhd : customer focus [article] / National Productivity Corporation by Perbadanan Produktiviti Negara Publication details: Petaling Jaya : National Productivity Corporation, 2006 In: Malaysia TQM casebook [article] (bil.7) 2006, p.44 Availability: No items available.
	40.	No cover image available SKF Bearing Industries (M) Sdn Bhd : quality assurance of external suppliers [article] / National Productivity Corporation by Perbadanan Produktiviti Negara Publication details: Petaling Jaya : National Productivity Corporation, 2006 In: Malaysia TQM casebook [article] (bil.7) 2006, p.44 Availability: No items available.

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