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181.
Managing quality : the primer for middle managers / Randall S. Schuler and Drew L. Harris. by
Publication details: Reading, Mass. : Addison-Wesley, 1992
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.S38.

182.
Managing quality : a practical guide to customer satisfaction / D. B. N. Murthy. by
Publication details: New Delhi : Sage Publications, 1999
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.M896.

183.
Managing quality : managerial and critical perspectives / Mihaela Kelemen by
Publication details: London : SAGE Publications, 2003
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HD62.15.K454, ...

184.
Managing quality / edited by Barrie G. Dale, Ton van der Wiele and Jos van Iwaarden. by
Edition: 5th ed.
Publication details: Malden, MA : Blackwell Pub., 2007
Online resources:
Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (2)Call number: TA190.M38 2007, ...

185.
Managing quality and standards / Colleen Liston. by Series: Managing universities and colleges
Publication details: Buckingham [England] : Open University Press, 1999
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: LB2341.8.U54L575.

186.
Managing quality in higher education : an international perspective on institutional assessment and change / John Brenman and Tarla Shah by
Publication details: Buckingham : Society for Research into Higher Education Open University Press , 2000
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: LB2331.62.B74.

187.
Managing quality in the service sector / Mike Asher. by
Publication details: London : Kogan Page, 1996
Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HD62.15.A73 1996. PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.A73.

188.
Managing the four stages of TQM : how to achieve world-class performance / Charles N. Weaver. by
Publication details: Kuala Lumpur : Syarikat First Agency, 1995
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.W42.

189.
Managing total quality : enchanging personal and company value / Hubert K. Rampersad ; with contriutions from by
Publication details: New Delhi : Tata McGraw-Hill Publishing, 2005
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.R359.

190.
Managing value for money in the public sector / Jonathan G. Bates. by
Publication details: London : Chapman & Hall, 1993
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: JN318.B38.

191.
Manajemen kualitas penerapan konsep-konsep kualitas dalam manajemen bisnis total Vincent Gaspersz. by Series: Manajemen bisnis total
Publication details: Jakarta Gramedia Pustaka Utama 1997
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.G372.

192.
Manual pengurusan kualiti menyeluruh (TQM) : panduan pelaksanaan / disediakan oleh Kumpulan Pemudahcara (TQM) UKM. by
Publication details: Bangi : Universiti Kebangsaan Malaysia, 1996
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.K834 42sh.

193.
Measuring performance for business results / Mohamed Zairi by
Publication details: London : Chapman & Hall, 1994
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.Z34.

194.
Measuring the effectiveness of the implementation of total quality management programmes in the Malaysian Public Service sector / Sharifah Latifah Syed A. Kadir by
Publication details: Bangi : Fakulti Sains dan Teknologi, Universiti Kebangsaan Malaysia, 2001
Dissertation note: Thesis (Doctor of Philosophy) - University of Western Australia, 2001
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.S54 2001 tesis.

195.
Mempertingkatkan sistem penyampaian perkhidmatan kerajaan : penambahbaikan urusan pemajuan serta penyenggaraan dan pengurusan hartanah / suntingan, Siti Saleha Binti Dahlan by Series: Siri ucapan penting (Jabatan Penerangan Malaysia) ; April 2007
Publication details: Putrajaya : Jabatan Penerangan Malaysia, 2007
Online resources:
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: MK10 JPEN 10 S569 2007, ...

196.
Mengurus kualiti di sekolah = Managing quality in schools / John West-Burnham ; penterjemah, Tengku Abd. Aziz Tengku Zainal by Series: Siri kepimpinan dan pengurusan sekolahLanguage: Malay Original language: English
Publication details: Kuala Lumpur : Institut Terjemahan Negara Malaysia, 1999
Other title:
  • Managing quality in schools
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (3)Call number: LB2806.35.W476154, ...

197.
Meningkatkan perkhidmatan universiti / Anwar Ali ... [et al.] by
Publication details: Bangi : Universiti Kebangsaan Malaysia, 1994
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: MK11 UKM 5 M564 1994, ...

198.
Menjadi yang terbaik : cara mendapatkan komitmen seluruh perusahaan untuk program mutu terpadu / Barry Popplewell, Alan Wildsmith ; alih bahasa : Drs. Alex Sindoro ; editor : Dr. Lyndon Sindoro. by
Publication details: Jakarta : Binarupa Aksara, 1996
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.P66152 sbr.

199.
Menjejak kualiti menjana kecemerlangan / Mohd. Yusof Hj. Othman by
Publication details: Kuala Lumpur : Dewan Bahasa dan Pustaka, 2000
Availability: Items available for loan: PERPUSTAKAAN ALAM DAN TAMADUN MELAYU (1)Call number: HD62.15.M63 8. PERPUSTAKAAN TUN SERI LANANG (7)Call number: HD62.15.M89 n.2, ...

200.
Menyemarakkan nilai-nilai murni & pengukuhan perkhidmatan awam negeri yang berkualiti : daripada perspektif YB Setiausaha Kerajaan Negeri Selangor / Dato' Hashim Meon by
Publication details: Kuala Lumpur : Institut Perkembangan Minda, 1999
Availability: Items available for loan: PERPUSTAKAAN ALAM DAN TAMADUN MELAYU (1)Call number: JQ716.Z1H374 8. PERPUSTAKAAN TUN SERI LANANG (2)Call number: JQ716.Z1H374 kat, ...

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