Results of search for 'ccl=su:"Customer relations,"'

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	181.	No cover image available The effects of customer-brand relationship investments on customer engagement / Zuraidah binti Zainol. by Zuraidah Zainol [author.] Producer: 2014 Dissertation note: Thesis (P.hD.) - Universiti Kebangsaan Malaysia, 2014. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.Z847 2014 tesis. Place hold
	182.	Nonstop sales boom : powerful strategies to drive consistent sales growth year after year / Colleen Francis. by Francis, Colleen, 1970- [author.] Publisher: New York : AMACOM--American Management Association, [2014]Copyright date: ©2014 Other title: Nonstop sales boom. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5438.25.F736N667. Place hold
	183.	Duct tape selling : think like a marketer, sell like a superstar / John Jantsch. by Jantsch, John [author.] Publisher: New York : Portfolio, [2014]Copyright date: ©2014 Other title: Duct tape selling. Online resources: Cover image Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5438.25.J368. Place hold
	184.	No cover image available The influence of customers values, brand relationship quality and brand resonance in Malaysian public higher learning services / Sharizal bin Hashim. by Sharizal Hashim [author.] Producer: 2015 Dissertation note: Thesis (P.hD.) - Universiti Kebangsaan Malaysia, 2015. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.S527 2015 tesis. Place hold
	185.	No cover image available Relationship between user engagement and quality factors and the impact on business intelligence systems effectiveness in Jordanian Banks / Abdallah Saleh Ali Shatat. by Shatat, Abdallah Saleh Ali [author.] Producer: 2014 Dissertation note: Thesis (Ph.D.) - Universiti Kebangsaan Malaysia, 2014. Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: T58.6.S464 2014 3 tesis. Place hold
	186.	Delivering the goods : developing sales and service excellence / Greg Vance. Publisher: Sydney : Hale & Iremonger Pty Limited, 1995Copyright date: ©1995 Other title: Delivering the goods. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.V356. Place hold
	187.	No cover image available The influence of perceived value on behavioral intention in context of medical tourism : moderating effect of experience quality / Alireza Habibi. by Habibi, Alireza [author.] Producer: 2016 Dissertation note: Thesis (Ph.D.)-Universiti Kebangsaan Malaysia, 2016 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.H333 2016 tesis. Place hold
	188.	Winning in service markets : success through people, technology and strategy / Jochen Wirtz. by Wirtz, Jochen [author.] Publisher: New Jersey : World Scientific, [2017]Copyright date: ©2017 Other title: Winning in service markets. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD9980.5.W537. Place hold
	189.	Total value development : how to drive service innovation / Frank M. Hull, Cass Business School and Fordham University Graduate School of Business-Executive Education, Chris Storey, University of Sussex, UK. by Hull, Frank [author.] Storey, Christopher David [author.] Series: Series on technology management ; vol. 26.Publisher: London : Imperial College Press, 2016Copyright date: ©2016 Other title: Total value development. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.15.H856. Place hold
	190.	How to win at CRM : strategy, implementation, management / Seth J. Kinnett. by Kinnett, Seth [author.] Publisher: Boca Raton, FL : CRC Press, Taylor & Francis Group, 2017 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.G566. Place hold
	191.	The new age of innovation : driving cocreated value through global networks / by C.K. Prahalad and M.S. Krishnan. by Prahalad, C. K [author.] Krishnan, M. S. (Mayuram S.) [author.] Publisher: New York : McGraw-Hill, [2018]Copyright date: ©2018 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD30.28.P734. Place hold
	192.	Successful customer relationship management programs and technologies : issues and trends / [edited by] Riyad Eid. by Eid, Riyad [editor.] Publisher: Hershey, PA : Business Science Reference, 2012 In: IGI Global e-books Online resources: Click here to access online Availability: No items available.
	193.	Innovation heroes : understanding customers as a valuable innovation resource / Fiona Schweitzer, Grenoble {u2163}ole de Management, France, University of Applied Sciences Upper Austria, Austria, Joe Tidd, Science Policy Research Unit, (SPRU), University of Sussex, UK. by Schweitzer, Fiona [author.] Tidd, Joseph, 1960- [author.] Series: Series on technology management ; Volume 31Publisher: London ; New Jersey : World Scientific, 2018 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.S359. Place hold
	194.	Pengurusan insani dalam sistem pengurusan pelanggan / Nor Hapiza Mohd Ariffin. by Nor Hapiza Mohd Ariffin [author] Publisher: Kuala Lumpur : Dewan Bahasa dan Pustaka, 2019 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.13.N646. Place hold
	195.	Customer-brand relationship : what the universities should know / Sharizal Hashim, Norjaya Mohd Yasin. by Sharizal Hashim [author.] Norjaya Mohd. Yasin [author.] Publisher: Bangi, Selangor : Penerbit Universiti Kebangsaan Malaysia, 2019Copyright date: ©2019 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.5.S526, ... Place hold
	196.	Essential insights into consumerology and brands / Nik Mohd Hazrul Nik Hashim, Zafirah Hanoum Ahmad Ariff. by Nik Mohd Hazrul Nik Hashim [author.] Zafirah Hanoum Ahmad Ariff [author. ] Publisher: Bangi, Selangor : Penerbit Universiti Kebangsaan Malaysia, 2019Copyright date: ©2019 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.32.N535 , ... Place hold
	197.	Beyond advertising : creating value through all customer touchpoints / Yoram (Jerry) Wind, Catharine Findiesen Hays, and the Wharton Future of Advertising Innovation Network. by Wind, Yoram [author.] Hays, Catharine, 1958- [author.] Edition: Second edition. Publisher: Hoboken : Wiley, [2016] Online resources: Wiley Online Library Availability: No items available.
	198.	Relationship dynamics : theory and analysis / James Musgrave, Michael Anniss. by Musgrave, James, 1951- [author.] Anniss, Michael, 1958- [author.] Publisher: New York : The Free Press, 1996 Availability: Items available for loan: PERPUSTAKAAN ALAM DAN TAMADUN MELAYU (1)Call number: HD30.3 .M87 8arash. Place hold
	199.	Service-dominant logic : premises, perspectives, possibilities / Robert F. Lusch, University of Arizona and Stephen L. Vargo, University of Hawaii. by Lusch, Robert F [author.] Vargo, Stephen L, 1945- [author.] Publisher: Cambridge : Cambridge University Press, 2014 Online resources: Click here to access online Availability: No items available.
	200.	Customer service reinvented: language of the soul / Datin Wira Dr. Hjh. Siti Hawa Mohd. by Siti Hawa Mohd [author.] Publisher: Subang Jaya, Selangor: Siti Hawa Mohd Munji, 2020Copyright date: ©2020 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.S593. Place hold

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