Results of search for 'ccl=su:"Customer relations"'

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	161.	Customer service training 101 / Renee Evenson. by Evenson, Renee, 1951- Edition: 2nd ed. Publication details: New York : American Management Association, 2011 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.E945 2011. Place hold
	162.	No cover image available Keberkesanan pelaksanaan gabungan sistem pengurusan pengetahuan dan sistem pengurusan hubungan pelanggan di Jabatan Kastam Diraja Malaysia / Noraidah binti Supangit. by Noraidah Supangit Kastam Diraja Malaysia Publication details: 2011 Dissertation note: Tesis (Sarjana Teknologi Maklumat) - Universiti Kebangsaan Malaysia, 2011. Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: T58.64.N647 2011 3 tesis. Place hold
	163.	The stranger's long neck : how to deliver what your customers really want online / Gerry McGovern. by McGovern, Gerry Publication details: London : A & C Black, 2010 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: TK5105.888.M394. Place hold
	164.	Organisational schizophrenia : impact on customer service quality / Gopal K. Gureja. by Gureja, Gopal K Publication details: Los Angeles : SAGE Publications, 2013 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.G857. Place hold
	165.	Conflict management for managers : resolving workplace, client, and policy disputes / Susan S. Raines. by Raines, Susan Series: Publication details: San Francisco, CA. : Jossey-Bass, 2013 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD42.R354. Place hold
	166.	The financial services marketing handbook : tactics and techniques that produce results / Evelyn Ehrlich and Duke Fanelli. by Ehrlich, Evelyn, 1950- Fanelli, Duke, 1954- Series: Edition: 2nd ed. Publication details: Hoboken, N.J. : Bloomberg Press, 2012 Online resources: Contributor biographical information Publisher description Table of contents only Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HG181.E38 2012. Place hold
	167.	@ your service : how to attract new customers, increase sales, and grow your business using simple customer service techniques / Frank Eliason. by Eliason, Frank, 1972- Publication details: Hoboken, N.J. : Wiley, 2012 Other title: At your service Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.E565. Place hold
	168.	Market your way to growth : 8 ways to win / Philip and Milton Kotler. by Kotler, Philip Kotler, Milton Publication details: Hobokon, NJ : John Wiley & Sons, 2013 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.K62447. Place hold
	169.	Consumer-brand relationships : theory and practice / edited by Susan Fournier, Michael Breazeale, and Marc Fetscherin. by Fournier, Susan Breazeale, Michael, 1964- Fetscherin, Marc Publication details: London : Routledge, 2012 Other title: Consumer brand relationships. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.5.C647, ... Place hold
	170.	Contagious selling : how to turn a connection into a relationship that lasts a lifetime / David Rich. by Rich, David (David A.) Publication details: New York : McGraw-Hill, c2013 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5438.25.R518. Place hold
	171.	The customer rules : the 39 essential rules for delivering sensational service / Lee Cockerell. by Cockerell, Lee Publisher: New York : Crown Business, [2013] Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.C635. Place hold
	172.	Emotional intelligence for sales success : connect with customers and get results / Colleen Stanley. by Stanley, Colleen Publication details: New York : American Management Association, 2013 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5438.8.P75S733. Place hold
	173.	The market-driven supply chain : a revolutionary model for sales and operations planning in the new on-demand economy / Robert P. Burrows III. by Burrows, Robert P. (Robert Penn) Publication details: New York : American Management Association, 2012 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD38.5.B837. Place hold
	174.	Likeable business : why today's consumers demand more and how leaders can deliver / Dave Kerpen, with Theresa Braun and Valerie Pritchard. by Kerpen, Dave Publication details: New York : McGraw-Hill, 2013 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD31.K474. Place hold
	175.	Customers first : dominate your market by winning them over where it counts the most / by Bolivar J. Bueno. by Bueno, Bolivar J Publication details: New York : McGraw-Hill, 2012 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.1255.B846. Place hold
	176.	People buy you : the real secret to what matters most in business / Jeb Blount. by Blount, Jeb Publication details: Hoboken, N.J. : John Wiley & Sons, 2010 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.B576. Place hold
	177.	Customer relationship management : a database approach / V. Kumar, Werner J. Reinartz. by Kumar, V, 1957- Reinartz, Werner J Publication details: Hoboken, N.J. : Wiley, c2006 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.K863. Place hold
	178.	Solution business : building a platform for organic growth / Kaj Storbacka, Risto Pennanen. by Storbacka, Kaj [author.] Pennanen, Risto [author.] Series: Management for professionalsPublisher: Cham, Switzerland : Springer, [2014]Copyright date: ©2014 Availability: Items available for loan: PERPUSTAKAAN UNDANG-UNDANG (1)Call number: C15.1.S764 2. Place hold
	179.	Service-dominant logic : premises, perspectives, possibilities / Robert F. Lusch, University of Arizona and Stephen L. Vargo, University of Hawaii. by Lusch, Robert F [author.] Vargo, Stephen L, 1945- [author.] Publication details: Cambridge : Cambridge University Press, 2014 Availability: Not available: PERPUSTAKAAN TUN SERI LANANG: In Transit (1).
	180.	No cover image available Rangka kerja pengurusan perhubungan pelanggan institusi pembiayaan pinjaman sektor awam / Asmah binti Ali. by Asmah Ali [author.] Producer: 2014 Dissertation note: Tesis (Sarjana Teknologi Maklumat) - Universiti Kebangsaan Malaysia, 2014. Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: HF5415.5.A845 2014 3 tesis. Place hold

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