Results of search for 'ccl=su:"Customer services,"'

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	141.	Customer service secrets / Peter Economy by Economy, Peter Publication details: New Delhi : Tata McGraw-Hill, 2004 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HF5415.5.E17c 2004 9HUKM. Place hold
	142.	Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers / Rick Brinkman and Rick Kirschner by Brinkman, Rick Kirschner, Rick Publication details: New York : McGraw-Hill, 2006 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HF5415.5.B858L 2006 9HUKM. Place hold
	143.	101 ways to really satisfy your customers / Andrew Griffiths by Griffiths, Andrew Publication details: Crows Nest NSW, Australia : Allen & Unwin, 2002 Other title: One hundred one ways to really satisfy your customers Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HF5415.5.G853o 2002 9HUKM. PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.G735. Place hold
	144.	Customer loyalty : how to earn it, how to keep it / Jill Griffin by Griffin, Jill Edition: New and rev. ed. Publication details: San Francisco : Jossey-Bass, 2002 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HF5415.5.G851c 2002 9HUKM. Place hold
	145.	People and culture in construction : a reader / [edited by] Andrew Dainty, Stuart Green, and Barbara Bagilhole by Dainty, Andrew Green, Stuart, 1958- Bagilhole, Barbara, 1951- Series: Spon research Publication details: Abingdon, Oxon : Taylor & Francis, 2006 Online resources: Table of contents only Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TH438.P468 3. Place hold
	146.	No cover image available The relationship of service quality, consumer decision factors and brand equity / Ladda Vatjanasaregagul by Ladda Vatjanasaregagul Publication details: Florida : Nova Southeastern University, 2007 Dissertation note: Thesis (Doctor of Business Administration) - Nova Southeastern University, 2007 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.L29 2007 tesis. Place hold
	147.	Customising Stakeholder Management Strategies [electronic resource] : Concepts for Long-term Business Success / edited by Margit Huber, Martina Pallas. by Huber, Margit Pallas, Martina SpringerLink (Online service) Publication details: Berlin, Heidelberg : Springer Berlin - Heidelberg, 2006 In: Springer e-books Online resources: Click here to access online Availability: No items available.
	148.	Pemedulian pelanggan menurut perspektif Islam Publication details: Brunei : Jabatan Mufti Kerajaan, 2007 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (4)Call number: BP173.77.P459 ki, ... Place hold
	149.	Value-added services for next generation networks / Thierry Van de Velde by Velde, Thierry Van de Publication details: New York : Auerbach Publications, 2008 Online resources: Table of contents only Availability: Items available for loan: PERPUSTAKAAN LINGKUNGAN KEDUA (1)Call number: TK5101.V458. Place hold
	150.	No cover image available Energising and empowering quality strategies toward the customer-driven organisations [electronic resource] : Conference on Customer-Focused Culture / organized by Perpustakaan Sultanah Zanariah Universiti Teknologi Malaysia by Conference on Customer-Focused Culture (2008 June, 9-11 : Johor Bahru) Universiti Teknologi Malaysia. Perpustakaan Sultanah Zanariah Publication details: Johor Bahru : Perpustakaan Sultanah Zanariah, Universiti Teknologi Malaysia, 2008 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: cd-rom sem HF5415.5.C66 2008. Place hold
	151.	No cover image available Customer service [videorecording] / Video Education Australasia ; director, producer : Michael Henry ; writer : Cath Collins by Henry, Michael [direction,, production] Collins, Cath Video Education Australasia Series: Communication in the workplace seriesPublisher: Victoria : Video Education Australasia, 2007 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: dvd HF5415.5.C87. Place hold
	152.	Readings on business : issues in Borneo business / Ernest Cyril de Run ... [et al.] by Run, Ernest Cyril de Publication details: Saarbrucken, Germany : VDM Verlag Dr. Muller, 2008 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD9980.5.R86. Place hold
	153.	Customer service in an instant : 60 ways to win customers and keep them coming back / Keith Bailey and Karen Leland by Bailey, Keith, 1945- Leland, Karen Publication details: Franklin Lakes, N. J. : Career Press, 2008 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HF5415.5.B3428c 2008 9HUKM. Place hold
	154.	Service Chain Management [electronic resource] : Technology Innovation for the Service Business / by Raphael Dorne ; edited by Christos Voudouris, David Lesaint, Gilbert Owusu. by Dorne, Raphael Lesaint, David Owusu, Gilbert Voudouris, Christos SpringerLink (Online service) Publication details: Berlin, Heidelberg : Springer-Verlag, 2008 In: Springer eBooks Online resources: Click here to access online Availability: No items available.
	155.	Tip menawan hati pelanggan / Zainuddin Zakaria, Ziadatul Hidayah Zakaria by Zainuddin Zakaria Ziadatul Hidayah Zakaria Publication details: Kuala Lumpur : PTS Professional Publishing, 2008 Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: HF5415.5.Z21t 2008 9. PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.Z35 sbr. Place hold
	156.	Harvard business review on retailing and merchandising by Harvard Business School Publishing Corporation Series: A harvard business review paperback Publication details: Boston, Mass. : Harvard Business School Pub., 2008 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5429.H299. Place hold
	157.	The quality library : a guide to staff-driven improvement, better efficiency, and happier customers / Sara Laughlin and Ray W. Wilson by Laughlin, Sara Wilson, Ray W Publication details: New Dehli : Indiana Publishing House, 2009 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z678.L347 2009. Place hold
	158.	The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evangelists / by Shep Hyken by Hyken, Shep Publication details: Hoboken, N.J. : John Wiley & Sons, 2009 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.H94. Place hold
	159.	101 activities for delivering knock your socks off service / Performance Research Associates ; Ann Thomas and Jill Applegate by Thomas, Ann, 1951- Applegate, Jill Performance Research Associates Publication details: New York : American Management Association, 2009 Other title: One hundred one activities for delivering knock your socks off service Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.T477. Place hold
	160.	Cases on managing e-services / Ada Scupola, editor by Scupola, Ada Publication details: Hershey, PA : Information Science Reference, 2009 Online resources: Table of contents only Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5548.32.C372. Place hold

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