Results of search for 'ccl=su:"Customer relations,"'

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	121.	Connectability : 8 keys to building strong partnerships with your colleagues and your customers / by David Ryback ; with Jim Cathcart and David Nour. by Ryback, David Cathcart, Jim Nour, David, 1968- Publication details: New York : McGraw-Hill, 2010 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD69.S8 R934. Place hold
	122.	E-business in the 21st century : realities, challenges, and outlook / Jun Xu, Mohammed Quaddus. by Xu, Jun, Ph. D, 1960- Quaddus, Mohammed Series: Intelligent information systems ; vol. 2. Publication details: Hackensack, New Jersey : World Scientific, 2010 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5548.32.X89. Place hold
	123.	The relationship edge : the key to strategic influence and selling success / Jerry Acuff. by Acuff, Jerry, 1949- Edition: 3rd ed. Publication details: Hoboken, N.J. : Wiley, 2011 Online resources: Cover image Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.A287 2011. Place hold
	124.	Built to love : creating products that captivate customers / Peter Boatwright & Jonathan Cagan. by Boatwright, Peter Cagan, Jonathan, 1961- Publication details: San Francisco, CA : Berrett-Koehler Publishers, 2010 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.153.B638. Place hold
	125.	Trust as the key to loyalty in business-to-consumer exchanges [electronic resource] : trust building measures in the banking industry / by Tara Ebert. by Ebert, Tara SpringerLink (Online service) Publication details: Wiesbaden : Gabler Verlag / Springer Fachmedien Wiesbaden GmbH, Wiesbaden, 2009 In: Springer eBooks Online resources: Click here to access online Availability: No items available.
	126.	Pre-commerce : how companies and customers are transforming business together / Bob Pearson with Dan Zehr. by Pearson, Bob, 1962- Zehr, Dan Publication details: San Francisco : Jossey-Bass, c2011 Availability: Items available for loan: PERPUSTAKAAN UNDANG-UNDANG (1)Call number: C13.9.P433 2. Place hold
	127.	No cover image available Managing difficult customer and complaints [videorecording] : sales and services masterclass / Video Education Australasia ; directors, Adam Tribe, Jim Curlis ; producers, Sue Etheridge, Adam Tribe. by Tribe, Adam [direction,, production] Curlis, Jim [direction] Etheridge, Sue [production] Video Education Australasia Publication details: [Australia]. : Training Point, 2009 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: dvd HF5415.5 .M365. Place hold
	128.	No cover image available Taking C.A.R.E of business [videorecording] Publication details: [St. Paul, Minnesota] : StarThrower, [1999] Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: dvd HF5415.5 .T355. Place hold
	129.	ValueSpace : winning the battle for market leadership : lessons from the world's most admired companies / Banwari Mittal, Jagdish N. Sheth. by Mittal, Banwari Sheth, Jagdish N Publication details: New York : McGraw-Hill, 2001 Other title: Value space Online resources: Table of Contents Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.335.M558. Place hold
	130.	Connecting with your customers. by Harvard Business School Series: The results-driven manager series Publication details: Boston, Mass. : Harvard Business School Press, 2006 Online resources: Table of contents only Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.C643. Place hold
	131.	Tolonglah jual kepada saya / Seth Godin ; diterjemah oleh Rawaida Kamarudin. by Godin, Seth Rawaida Kamarudin Language: Malay Original language: English Publication details: Batu Cave, Selangor : PTS Professional Publishing, 2012 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (4)Call number: HF5415.55.G636154, ... Place hold
	132.	The social customer : how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers / Adam Metz. by Metz, Adam Publication details: New York : McGraw-Hill, 2012 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (3)Call number: HF5415.5.M484, ... Place hold
	133.	Infinite possibility : creating customer value on the digital frontier / B. Joseph Pine II, Kim C.Korn. by Pine, B. Joseph Korn, Kim. C Publication details: San Francisco, CA : Berrett-Koehler Publishers, 2011 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (3)Call number: HD45.P566, ... Place hold
	134.	Users not customers : who really determines the success of your business / Aaron Shapiro. by Shapiro, Aaron Publication details: London : Portfolio Penguin, 2011 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.S493. Place hold
	135.	Clients, clients, and more clients : create an endless stream of new business with the power of psychology / Larina Kase. by Kase, Larina Publication details: New York : McGraw-Hill, 2012 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (3)Call number: HF5415.55.K378, ... Place hold
	136.	Customer relationship management / Urvashi Makkar, Harinder Kumar Makkar. by Makkar, Urvashi Makkar, Harinder Kumar Publication details: New Delhi : Tata McGraw Hill Education, 2012 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.5.M338, ... Place hold
	137.	Million dollar referrals : the secrets to building a perpetual client list to generate a seven-figure income / Alan Weiss. by Weiss, Alan, 1946- Publication details: New York : McGraw-Hill, 2012 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5438.25.W437, ... Place hold
	138.	Wired and dangerous : how your customers have changed and what to do about it / Chip R. Bell, John R. Patterson by Bell, Chip R Patterson, John R. (John Rice), 1951- Publication details: San Francisco : Berrett-Koehler Publishers, 2011 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.B459. Place hold
	139.	The power of Foursquare : 7 innovative ways to get your customers to check in wherever they are / By Carmine Gallo. by Gallo, Carmine Publication details: New York : McGraw-Hill, 2012 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.1265.G359. Place hold
	140.	Selling to the new elite : discover the secret to winning over your wealthiest prospects / Jim Taylor, Stephen Kraus, and Doug Harrison. by Taylor, Jim, 1947- Kraus, Stephen Harrison, Doug, 1965- Publication details: New York : American Management Association, 2011 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5438.25.T397. Place hold

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