Results of search for 'ccl=au:"Hernon, Peter,"'

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	1.	Academic librarians as emotionally intelligent leaders / edited by Peter Hernon, Joan Giesecke, and Camila A. Alire. by Hernon, Peter Giesecke, Joan Alire, Camila A Publication details: Westport, Conn. : Libraries Unlimited, 2007 Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: Z682.4.C63A168 2007 9. Place hold
	2.	Assessing service quality : satisfying the expectations of library customers / Peter Hernon, Ellen Altman, Robert E. Dugan. by Hernon, Peter [author.] Altman, Ellen [author.] Dugan, Robert E, 1952- [author.] Edition: Third edition. Publisher: London, England : Facet Publishing, [2015]Copyright date: ©2015 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z711.H447 2015. Place hold
	3.	Delivering satisfaction and service quality : a customer-based approach for libraries / Peter Hernon and John R. Whitman by Hernon, Peter Whitman, John R Publication details: Chicago : American Library Association, 2001 Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: Z711.H455 2001 9. Place hold
	4.	Delivering statisfaction and service quality : a customer-based approach for libraries / Peter Hernon, John R. Whitman by Hernon, Peter Whitman, John R Publication details: New Delhi : Indiana, 2009 Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: Z711.H557d 2009 9. Place hold
	5.	Improving the quality of library services for students with disabilities / [edited by] Peter Hernon and Philip Calvert by Hernon, Peter Calvert, Philip J, 1949- Publication details: Westport, Conn. : Libraries Unlimited, 2006 Online resources: Table of contents Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z711.92.P5I47. Place hold
	6.	Information seeking : assessing and anticipating user needs / Ching-chih Chen, Peter Hernon. by Chen, Ching-chih Hernon, Peter Series: Applications in information management and technology series Publication details: New York : Neal-Schuman, 1982 Availability: Not available: PERPUSTAKAAN TUN SERI LANANG: Discard (1).
	7.	Library and information science research : perspectives and strategies for improvement / edited by Charles R. McClure, Peter Hernon. by McClure, Charles R Hernon, Peter Series: Information management, policy, and services Publication details: Norwood, N.J. : Ablex Publishing, 1991 Availability: Not available: PERPUSTAKAAN TUN SERI LANANG: Checked out (1).
	8.	Library and library-related publications : a directory of publishing opportunities in journals, series, and annuals / by Peter Hernon, Maureen Pastine, and Sara Lou Williams by Hernon, Peter author Pastine, Maureen Williams, Sara Lou Publication details: Littleton, Colo. : Libraries Unlimited, 1973 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z666.H4 ruj. Place hold
	9.	The next library leadership : attributes of academic and public library directors / Peter Hernon, Ronald R. Powell, and Arthur P. Young by Hernon, Peter Powell, Ronald R Young, Arthur P Publication details: Westport, Conn. : Libraries Unlimited, 2003 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z682.4.A34H474. Place hold
	10.	No cover image available Numeric databases / edited by Ching-chih Chen and Peter Hernon. by Chen, Ching-chih, 1937- Hernon, Peter Publication details: Norwood, N.J.: Ablex Publishing, 1984 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: QA76.9.D3N86 [00008034339]. Place hold
	11.	Outcomes assessment in higher education : views and perspectives / edited by Peter Hernon and Robert E. Dugan. by Hernon, Peter Dugan, Robert E, 1952- Publication details: Westport, Conn. : Libraries Unlimited, 2004 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: LB2331.63.O98. Place hold
	12.	No cover image available Public access to government information issues, trends, and strategies Peter Hernon, Charles R. McClure by Hernon, Peter McClure, Charles R Series: Libraries and information science series Publication details: Norwood, N.J. Ablex Publishing 1984 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z688.G6H469. Place hold
	13.	Public access to government information issues, trends, and strategies Peter Hernon, Charles R. McClure by Hernon, Peter McClure, Charles R Series: Information management policy and services Edition: 2nd ed. Publication details: Norwood, N.J. Ablex Publishing Corporation 1988 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z688.G6H469 1988. Place hold
	14.	Reflecting on the future of academic and public libraries / edited by Peter Hernon and Joseph R. Matthews. by Hernon, Peter [editor.] Matthews, Joseph R [editor.] Publisher: London : Facet Publishing, 2013Copyright date: ©2013 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: Z675.U5.R281 2013 9HUKM. Place hold
	15.	Revisiting outcomes assessment in higher education / edited by Peter Hernon, Robert E. Dugan and Candy Schwartz. by Hernon, Peter Dugan, Robert E, 1952- Schwartz, Candy Publication details: Westport, Conn. : Libraries Unlimited, 2006 Online resources: Table of contents only Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: LB2331.63.R488. Place hold
	16.	Service quality in academic libraries / Peter Hernon, Ellen Altman by Hernon, Peter Altman, Ellen Series: Information management, policy, and services Publication details: Norwood, N.J. : Ablex Publishing, 1996 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z675.U5H477. Place hold
	17.	Statistics a component of the research process / Peter Hernon. by Hernon, Peter Series: Information management, policy, and services Publication details: Norwood, N.J.: Ablex Publishing, 1991 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: QA276.H483. Place hold
	18.	Statistics for library decision making a handbook by Peter Hernon ... (et al.) by Hernon, Peter Publication details: Norwood, N.J. Ablex Publishing 1989 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Z678.S68. Place hold
	19.	U.S. government on the Web : getting the information you need / Peter Hernon, Robert E. Dugan, John A Shuler by Hernon, Peter Dugan, Robert E, 1952- Edition: 3rd ed. Publication details: Westport, Conn. : Libraries Unlimited, 2003 Other title: United States government on the Web Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: ZA5075.H477 2003 ikonruj. Place hold
	20.	U. S. scientific and technical information policies views and perspectives edited by Charles R. McClure, Peter Hernon by McClure, Charles R Hernon, Peter Series: Information management policy and services Publication details: Norwood, N.J. Ablex Publishing Corporation 1989 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: Q224.3.U6U18. Place hold

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