Kanji, Gopal K. <br/><br/>
100 methods for total quality management / 
 One hundred methods for total quality management. 
Gopal K. Kanji and Mike Asher. 
 - London :  SAGE Publications,  1996. 
 - 237 p. :  ill. ;  23 cm. 
<br/><br/><label>ISBN: </label>0803977476  RM69.52 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.