TY  - BOOK
AU  - Diekman,John R.
TI  - Get your message across: how to improve communication 
SN  - 0133543242
PY  - 1979///
CY  - Englewood Cliffs, N.J.
PB  - Prentice-Hall
KW  - Communication
KW  - Interpersonal communication
N1  - Includes bibliographical references and index
ER  -