Focused quality :  managing for results / 
Harvey K. Brelin ... [ et al.] ; foreword by C. Jackson Grayson, Jr. 
 - London :  Kogan Page,  1995 
 - 193 p. :  ill. ;  24 cm. 
<br/><br/> First published in 1994 in the USA by St. Lucie Press 
<br/><br/><label>ISBN: </label>0749417021  RM112.20 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management