Eisenberger, Kenneth The expert consumer : a complete handbook / Kenneth Eisenberger ; illustrations by Joseph La Jeunesse - Englewood Cliffs, N.J. : Prentice-Hall, 1977 - xii, 396 p. : ill. ; 21 cm. Includes index. Bibliography: p. 387-390. ISBN: 0132954028 LCCN: 77-005441 //r82 Subjects--Topical Terms: Consumer complaints--United States--Handbooks, manuals, etcCustomer relations--Handbooks, manuals, etcConsumer protection--United States--Handbooks, manuals, etc