Eisenberger, Kenneth

The expert consumer : a complete handbook / Kenneth Eisenberger ; illustrations by Joseph La Jeunesse - Englewood Cliffs, N.J. : Prentice-Hall, 1977 - xii, 396 p. : ill. ; 21 cm.

Includes index.

Bibliography: p. 387-390.

0132954028

77-005441 //r82


Consumer complaints--United States--Handbooks, manuals, etc
Customer relations--Handbooks, manuals, etc
Consumer protection--United States--Handbooks, manuals, etc