Anderson-Wallace, Murray, <br/><br/>
Improving quality in healthcare :  questioning the work for effective change / 
Murray Anderson-Wallace, Nick Downham. 
 - xii, 210 pages :  illustrations ;  24cm. 
<br/><br/><label>ISBN: </label>9781529733051  RM187.78 (PPUKM) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality of Health Care--trends.<br/>Organizational Innovation.