Chang, Richard Y. <br/><br/>
Performance scorecards :  measuring the right things in the real world / 
Richard Y. Chang, Mark W. Morgan. 
 - xxviii, 165 pages :  illustrations ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 161-162). 
<br/><br/>The performance problem -- Setting the stage for scorecards -- Collect scorecard inputs -- Create your scorecard -- Cultivate your scorecard -- Cascade your scorecard -- Connect your scorecard -- Confirm your scorecard -- Knowing the score. 
<br/><br/><label>ISBN: </label>0787952729 9780787952723  Hadiah 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness--Measurement.<br/>Performance technology.