TY  - BOOK
AU  - Baillie,Lesley
AU  - Maxwell,Elaine
TI  - Improving healthcare: a handbook for practitioners 
SN  - 9781138709249
PY  - 2017///
CY  - New York
PB  - Routledge
KW  - Quality Assurance, Health Care
KW  - methods
KW  - Quality Improvement
KW  - Outcome and process assessment (Health care)
N1  - Includes bibliographical references and index
ER  -