TY  - BOOK
AU  - Rad,Navid Mohammadnejad
TI  - An operational excellence maturity model for organizations managing business process
PY  - 2015///
KW  - Universiti Kebangsaan Malaysia
KW  - Dissertations
KW  - Production management
KW  - Dissertations, Academic
KW  - Malaysia
N1  - Tesis (Sarjana Teknologi Maklumat) - Universiti Kebangsaan Malaysia, 2015; References : page 104-115
ER  -