Rad, Navid Mohammadnejad, <br/><br/>
An operational excellence maturity model for organizations managing business process / 
Navid Mohammadnejad Rad. 
 - xv, 142 pages :  illustrations ;  30 cm. 
<br/><br/>Tesis (Sarjana Teknologi Maklumat) - Universiti Kebangsaan Malaysia, 2015. 
<br/><br/>References : page 104-115. 
<br/><br/><label>Subjects--Corporate Names: </label><br/>Universiti Kebangsaan Malaysia--Dissertations.
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management.<br/>Dissertations, Academic--Malaysia.