Sharma, Utpal, <br/><br/>
Managing qualities services in library and information sciences / 
Utpal Sharma. 
 - 303 pages :  illustrations ;  24 cm. 
<br/><br/><label>ISBN: </label>9789351115663  RM137.18 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Academic libraries.<br/>Public services (Libraries).