Marguis, M. Susan

Patient satisfaction and change in medical care provider : a longitudinal study / M. Susan Marquis, Allyson Ross Davies, John E. Ware, Jr. ; prepared for the U. S. Department of Health and Human Services. - California : Rand Corporation, 1982. - xi, 20 p. ; 28 cm. - A Rand note ; N-1859-HHS . - Rand note ; N-1859-HHS .

Includes bibliographical references (p.19-20)

Hadiah


Patient satisfaction--Longitudinal studies
Medical care--Longitudinal studies
Health maintenance organizations