TY  - BOOK
AU  - Alolayyan,Main Naser Fady
TI  - The impact of operational flexibility in the relationship between total quality management and hospital performance
PY  - 2012///
KW  - Universiti Kebangsaan Malaysia
KW  - Dissertations
KW  - Dissertations, Academic
KW  - Malaysia
KW  - Total quality management
KW  - Medical care
KW  - Quality control
KW  - Health services administration
KW  - Hospitals
KW  - Administration
N1  - Thesis (Ph.D.) - Universiti Kebangsaan Malaysia, 2012; References : p. [220] - 240
ER  -