TY  - BOOK
AU  - Carroll,Nannette Rundle
TI  - The communication problem solver: simple tools and techniques for busy managers 
SN  - 9780814413081 (pbk.)
PY  - 2010///
CY  - New York, N.Y.
PB  - American Management Association
KW  - Communication in management
KW  - Problem solving
KW  - Interpersonal communication
N1  - Includes index
ER  -