Carroll, Nannette Rundle <br/><br/>
The communication problem solver :  simple tools and techniques for busy managers / 
Nannette Rundle Carroll 
 - New York, N.Y. :  American Management Association,  2010 
 - xvi, 284 p. ;  23 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9780814413081 (pbk.)  RM51.85 0814413080 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management<br/>Problem solving<br/>Interpersonal communication