TY  - BOOK
AU  - Angell,David
AU  - Heslop,Brent
TI  - The Elements of e-mail style: communicate effectively via electronic mail 
SN  - 0201627094
PY  - 1994///
CY  - Reading, Mass.
PB  - Addison-Wesley
KW  - Electronic mail systems
KW  - Handbooks, manuals, etc
KW  - Business writting
KW  - Business communication
ER  -