Information systems outsourcing enduring themes, global challenges, and process opportunities / [electronic resource] :
edited by Rudy Hirschheim, Armin Heinzl, Jens Dibbern.
- 3rd ed.
- Berlin, Heidelberg : Springer Berlin Heidelberg, 2009.
- xvi, 593 p. : ill., digital ; 24 cm.
Computer service industry--Management. Information technology--Management. Electronic data processing departments--Contracting out. Information technology--Economic aspects.