TY  - BOOK
AU  - Mathena,Justin-
AU  - Yetter,Aaron
AU  - Hostetler,Hoss
ED  - SpringerLink (Online service)
TI  - Success with Microsoft Dynamics CRM 4.0: implementing customer relationship management 
SN  - 9781430216056 (electronic bk.)
AV  - HF5415.5 .M34 2009
U1  - 658.812028553 22
PY  - 2009///
CY  - Berkeley, CA, New York
PB  - Apress, Distributed to the book trade worldwide by Springer-Verlag
KW  - Microsoft CRM
KW  - Customer relations
KW  - Data processing
KW  - Relationship marketing
KW  - Computer Science
KW  - Programming Techniques
UR  - https://eresourcesptsl.ukm.remotexs.co/user/login?url=http://dx.doi.org/10.1007/978-1-4302-1605-6
ER  -