Jordan-Meier, Jane., <br/><br/>
The four stages of highly effective crisis management :  how to manage the media in the digital age / 
Jane Jordan-Meier. 
 - 1 online resource (xxiii, 296 pages) 
<br/><br/>section 1. Media, crisis, and new reporting tools -- section 2. Stages of a crisis -- section 3. Spokespeople : speed matters and perception is everything -- section 4. Media interviews : rules of engagement in a crisis -- section 5. Communication : rules and tools. 
<br/><br/><label>ISBN: </label>9781439853740 
<br/><br/><label>Standard No.: </label>10.1201/b10810   doi 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Online social networks.<br/>Mass media--Management.<br/>Crisis management.<br/>Public relations.
<br/><br/><label>LC Class. No.: </label>P96.M34  / J67 2011 
<br/><br/><label>Dewey Class. No.: </label>302.23068  / J824