TY  - BOOK
AU  - Gan,Yan Nee
AU  - Norfazilah Ahmad,
AU  - Aniza Ismail,
TI  - Pharmacy services: accomplishing patient satisfaction 
SN  - 9786294860889
PY  - 2023///
CY  - Bangi, Selangor
PB  - Penerbit Universiti Kebangsaan Malaysia, 
KW  - Pharmaceutical services
KW  - Pharmacist and patient
N1  - Includes bibliographical references ([95]-101) and index; Chapter 1: Pharmacy services in public health -- Chapter 2: Patient satisfaction and healthcare -- Chapter 3: Determinants of patients satisfaction in the healthcare setting -- Chapter 4: The approach to measuring patient satisfaction -- Chapter 5: Patient satisfaction unravelled -- Chapter 6: Implications for pharmacy services
ER  -