Gan, Yan Nee, <br/><br/>
Pharmacy services:  accomplishing patient satisfaction / 
Gan Yan Nee, Aniza Ismail, Nofazilah Ahmad. 
 - Cetakan pertama 
 - 105 pages :  illustrations ;  20 cm. 
<br/><br/>Includes bibliographical references ([95]-101) and index. 
<br/><br/>Chapter 1: Pharmacy services in public health -- Chapter 2: Patient satisfaction and healthcare -- Chapter 3: Determinants of patients satisfaction in the healthcare setting -- Chapter 4: The approach to measuring patient satisfaction -- Chapter 5: Patient satisfaction unravelled -- Chapter 6: Implications for pharmacy services. 
<br/><br/><label>ISBN: </label>9786294860889  Hadiah 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Pharmaceutical services<br/>Pharmacist and patient