TY  - BOOK
AU  - Ahmed Anaam,Elham Abdulwahab
TI  - Theoretical framework for critical success factors influencing on adoption e-crm in malaysian telecommunication companies
PY  - 2022///
KW  - Universiti Kebangsaan Malaysia
KW  - Dissertations
KW  - Customer relation
KW  - Management
KW  - Dissertations, Academic
KW  - Malaysia
N1  - In process - PL2; Thesis (Ph.D) - Universiti Kebangsaan Malaysia, 2022; References : page 194-214
ER  -