Ahmed Anaam,Elham Abdulwahab, <br/><br/>
Theoretical framework for critical success factors influencing on adoption e-crm in malaysian telecommunication companies / 
Elham Abdulwahab Ahmed Anaam. 
 - xv, 251 pages :  illustrations ;  30 cm.+ \e 1 computer optical discs (4 3/4 in.) 
<br/><br/> In process - PL2 
<br/><br/>Thesis (Ph.D) - Universiti Kebangsaan Malaysia, 2022. 
<br/><br/>References : page 194-214. 
<br/><br/><label>ISBN: </label> Hadiah 
<br/><br/><label>Subjects--Corporate Names: </label><br/>Universiti Kebangsaan Malaysia--Dissertations.
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relation--Management.<br/>Dissertations, Academic--Malaysia.