TY - BOOK AU - Ross,Thomas K. TI - Applying lean six sigma in health care: a practical guide to performance improvement SN - 9781284170757 PY - 2021/// CY - Burlington PB - Jones & Bartlett Learning KW - Total Quality Management KW - Health Facility Administration KW - Organizational Innovation N1 - This book includes online access at http://www.JBLearning.com , please refer library staff for the password; Online access expiry date on 12.8.2024 ER -