Ross, Thomas K., <br/><br/>
Applying lean six sigma in health care :  a practical guide to performance improvement / 
Thomas K. Ross. 
 - xi, 390 pages :  illustrations ;  23 cm. 
<br/><br/> This book includes online access at http://www.JBLearning.com , please refer library staff for the password.  Online access expiry date on 12.8.2024. 
<br/><br/><label>ISBN: </label>9781284170757  RM432.17 PPUKM) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality Management.<br/>Health Facility Administration.<br/>Organizational Innovation.