Toussaint, John, <br/><br/>
Becoming the change :  leadership behavior strategies for continuous improvement in healthcare / 
John Toussaint, MD, Kim Barnas; with Emily Adams. 
 - xi, 252 pages :  illustrations ;  24 cm. 
<br/><br/>Includes bibliographical references (pages 239-240) and index. 
<br/><br/>Introduction: The Current State of Healthcare -- Chapter 1: What Change Looks Like -- Chapter 2: Governing the Change -- Chapter 3: Change and the Chief Executive -- Chapter 4: Coaching -- Chapter 5: Frontline Leaders -- Chapter 6: Becoming Partners -- Chapter 7: Start Here: The Assessment -- Chapter 8: Futures -- Chapter 9: Your Radar Chart -- Chapter 10: The X Matrix for Strategy 
<br/><br/><label>ISBN: </label>9781260461688  RM132.00(PTSL) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Health services administration.<br/>Organizational change.<br/>Leadership.