TY - BOOK AU - Salah,Omar Hasan TI - The adoption of customer relationship management in small and medium enterprises in Palestine PY - 2020/// KW - Universiti Kebangsaan Malaysia KW - Dissertations KW - Customer relations KW - Management KW - Small business KW - Palestine KW - Dissertations, Academic KW - Malaysia N1 - Thesis (Ph.D.) - Universiti Kebangsaan Malaysia, 2020; References : page 217-288 ER -