TY - BOOK AU - Mahmood A. Hussain, TI - Student commitment and satisfaction as mediator between service quality and student retention: a perspective of universities in the Kingdom of Bahrain PY - 2022/// KW - Universiti Kebangsaan Malaysia KW - Dissertations KW - Dissertations, Academic KW - Malaysia KW - Customer services KW - Quality control KW - SERVQUAL (Service quality framework) KW - Service industries KW - Education, Higher KW - Bahrain N1 - Tesis (Ph.D) - Universiti Kebangsaan Malaysia, 2022; Rujukan : mukasurat 203-248 ER -