Mahmood A. Hussain,

Student commitment and satisfaction as mediator between service quality and student retention : a perspective of universities in the Kingdom of Bahrain / Mahmood A Hussain. - xv, 254 pages : illustrations ; 30 cm.

Tesis (Ph.D) - Universiti Kebangsaan Malaysia, 2022.

Rujukan : mukasurat 203-248.

Hadiah


Universiti Kebangsaan Malaysia--Dissertations.


Dissertations, Academic--Malaysia.
Customer services--Quality control.
SERVQUAL (Service quality framework).
Service industries--Quality control.
Education, Higher--Bahrain.