TY  - BOOK
AU  - Bloch,Jon P
AU  - Wadsworth,Melissa
TI  - How to handle difficult people and connect with them
SN  - 9789670789415
PY  - 2015///
CY  - Selangor, Malaysia
PB  - Advantage Quest Publication, 
KW  - Interpersonal communication
KW  - Interpersonal relations
KW  - Interpersonal conflict
N1  - Includes index
ER  -