Bloch, Jon P, <br/><br/>
How to handle difficult people and connect with them / 
Jon P. Bloch and Melissa Wadsworth. 
 - 157 pages :  illustrations ;  22 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9789670789415  Hadiah 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal communication.<br/>Interpersonal relations.<br/>Interpersonal conflict.