Ware, John E, <br/><br/>
The measurement and meaning of patient satisfaction : a review of the literature / 
John E. Ware, Jr., Allyson Davies-Avery, Anita L. Stewart   
 - iii, 39 pages ;  28 cm. 
 - The Rand paper series;  P-6036 .
 - The Rand paper series;  P-6036  .
<br/><br/>Includes bibliographical references (pages 32-39) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Medical care--Public opinion