TY  - BOOK
AU  - Ury,William
TI  - The power of a positive no: how to say no and still get to yes 
SN  - 9780340924013
PY  - 2007///
CY  - London
PB  - Hodder & Stoughton
KW  - Negotiation
KW  - Interpersonal relations
KW  - Self-actualization (Psychology)
ER  -