Ury, William, <br/><br/>
The power of a positive no :  how to say no and still get to yes / 
William Ury. 
 - 257 pages :  illustrations ;  23 cm. 
<br/><br/><label>ISBN: </label>9780340924013  Hadiah 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Negotiation.<br/>Interpersonal relations.<br/>Self-actualization (Psychology).