Murphy, Herta A. <br/><br/>
Effective business communcations / 
Herta A. Murphy, Herbert W.Hildebrandt 
 - 4th.ed. 
 - New York :  McGraw-Hill Book,  1984 
 - 737 p. ;  24 cm. 
<br/><br/><label>ISBN: </label>0070440913 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial correspondence<br/>Business report writing<br/>Communication in management