Suraya Akmar Mokhtaruddin,

The effects of relationship marketing orientation, customer orientation, perceived, perceived value, satisfaction towards customer rentation of travel agency/ Suraya Akmar binti Mokhtaruddin,. - xvii,242 pages : illustrations ; 30 cm.

Tesis (Ph.D) - Universiti Kebangsaan Malaysia, 2021.

Rujukan : mukasurat 197-221.


Universiti Kebangsaan Malaysia--Dissertations.


Dissertations, Academic--Malaysia.
Tourism industry.
Marketing orientation.
Buying behaviour.