Suraya Akmar Mokhtaruddin,
The effects of relationship marketing orientation, customer orientation, perceived, perceived value, satisfaction towards customer rentation of travel agency/
Suraya Akmar binti Mokhtaruddin,.
- xvii,242 pages : illustrations ; 30 cm.
Tesis (Ph.D) - Universiti Kebangsaan Malaysia, 2021.
Rujukan : mukasurat 197-221.
Universiti Kebangsaan Malaysia--Dissertations.
Dissertations, Academic--Malaysia.
Tourism industry.
Marketing orientation.
Buying behaviour.