Lewis, Lise, <br/><br/>
Relational feedback :  why feedback fails and how to make it meaningful / 
Lise Lewis. 
 - xvi, 228 pages :  illustrations ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781138063914   RM260.55 (PPUKM) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Feedback (Psychology). <br/>Communication in personnel management. <br/>Interpersonal communication.