TY  - BOOK
AU  - Musgrave,James
AU  - Anniss,Michael
TI  - Relationship dynamics: theory and analysis 
SN  - 0684824493 
PY  - 1996///.
CY  - New York
PB  - The Free Press, 
KW  - Communication in organizations.
KW  - Interpersonal relations.
KW  - Line and staff organization.
KW  - Customer relations.
N1  - Includes index
ER  -